Bolton Gardens

Overall a great experience for my first time in London. The neighborhood was wonderful. The apartment was overall nice but there were some noisy neighbors at times. Birds next door as well as late night talking specifically outside the guest bedroom. I was surprised by the amount of the owners personal items in the apartment - filled bookshelves and items the closet and bathroom. We did have to purchase toilet paper because none was left for us for the week. Not a huge deal but surprising based on the level of service we were expecting. It was a bummer to not be able to use our voucher credit on any amenities during our stay. We had previously paid for a more expensive home and then weren’t allowed to use our credit for items we wanted. I recommend changing this policy as it wasn’t our fault we couldn’t stay in 2020 (COVID) and then our original house was no longer available for rental (owner took it off the market). Would have been nice to make an exception for us to use our voucher on amenities.

agency was very helpful & cooperative in resolving the HORRIFIC experience I had dealing with Airbnb

I love the garden that is exclusive for the apartment. Nice breakfast table there.
A private entrance.
Tube very close.
Quite area and very clean. High class.
I loved agency service.
Check out was at 10 AM, toooo early.

upon arrival there was garbage at the entrance. First and second day heating and hot water was not working.